Privacy Policy

PRIVACY POLICY

Last Updated: December 23, 2025

1. INTRODUCTION

Welcome to SocialVeera ("we," "our," or "us"), a product of WebRaaja. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform at https://app.socialveera.com (the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

ABOUT US

SocialVeera is owned and operated by WebRaaja, a digital marketing and technology solutions company. For more information about WebRaaja, please visit https://webraaja.com.

2. INFORMATION WE COLLECT

2.1 Personal Information We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our services
• Contact our support team
• Subscribe to our newsletter

This information may include:

• Name and email address
• Business name and contact information
• Billing and payment information
• Profile information and preferences

2.2 Social Media Account Information When you connect your social media accounts to SocialVeera, we collect:

• Access tokens and authentication credentials
• Profile information from connected accounts
• Content you create, schedule, or publish through our platform
• Engagement metrics and analytics data
• Page and account information you authorize us to access

2.3 Automatically Collected Information We automatically collect certain information when you visit, use, or navigate the Service:

• Log data (IP address, browser type, operating system)
• Device information
• Usage data (features used, time spent, click patterns)
• Cookies and similar tracking technologies

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and manage your account
• Connect and post to your social media accounts on your behalf
• Analyze usage patterns and optimize user experience
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. SHARING YOUR INFORMATION

We may share your information in the following situations:

4.1 Within WebRaaja Group We may share your information with other WebRaaja services and subsidiaries for business operations, analytics, and to provide integrated services.

4.2 Social Media Platforms We share your information with social media platforms (Facebook, Instagram, LinkedIn, Twitter/X, YouTube, Google My Business, Pinterest, Telegram, TikTok) as necessary to provide our services. This includes:

• Posting content on your behalf
• Retrieving analytics and engagement data
• Managing your connected accounts

4.3 Service Providers We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Data analytics
• Hosting and infrastructure
• Customer support
• Email delivery

4.4 Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.5 Business Transfers If WebRaaja or SocialVeera is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. SOCIAL MEDIA PLATFORM POLICIES

When you connect your social media accounts to SocialVeera, you are also subject to the privacy policies and terms of service of those platforms:

• Facebook: https://www.facebook.com/privacy/policy
• Instagram: https://help.instagram.com/privacy/policy
• LinkedIn: https://www.linkedin.com/legal/privacy-policy
• Twitter/X: https://twitter.com/privacy
• YouTube: https://policies.google.com/privacy
• Google: https://policies.google.com/privacy
• Pinterest: https://policy.pinterest.com/privacy-policy
• TikTok: https://www.tiktok.com/legal/privacy-policy
• Telegram: https://telegram.org/privacy

6. DATA RETENTION

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, accounting, or security purposes.

Social media access tokens are stored securely and are automatically revoked when you disconnect an account or delete your SocialVeera account.

7. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

8.1 Access and Portability You have the right to access and receive a copy of your personal information.

8.2 Correction You have the right to correct inaccurate or incomplete personal information.

8.3 Deletion You have the right to request deletion of your personal information, subject to certain exceptions.

8.4 Opt-Out You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

8.5 Withdraw Consent You can withdraw consent for data processing at any time by disconnecting your social media accounts or deleting your account.

To exercise these rights, please contact us at privacy@socialveera.com 

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences
• Analyze how you use our Service
• Improve functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

10. THIRD-PARTY LINKS

Our Service may contain links to third-party websites, including other WebRaaja services. We are not responsible for the privacy practices of external third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. CHILDREN'S PRIVACY

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. By using our Service, you consent to such transfers.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)

We encourage you to review this Privacy Policy periodically for any changes.

14. DATA DELETION REQUESTS

You can request deletion of your data at any time by:

• Logging into your account and deleting it from settings
• Disconnecting individual social media accounts
• Contacting us at privacy@socialveera.com

Upon receiving a deletion request, we will:

• Delete your account and personal information within 30 days
• Revoke all social media access tokens immediately
• Retain only data required for legal compliance

15. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

We do not sell your personal information.

16. EUROPEAN PRIVACY RIGHTS (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Legal basis for processing: We process your data based on:

• Your consent when connecting social media accounts
• Contract performance when providing our services
• Legitimate interests in improving our services
• Legal obligations

17. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

SocialVeera (A Product of WebRaaja)

Email: privacy@socialveera.com Alternative: me@webraaja.com Support: support@socialveera.com Website: https://app.socialveera.com Company Website: https://webraaja.com

For data protection inquiries: Data Protection Officer: dpo@socialveera.com

WebRaaja Contact Information: Website: https://webraaja.com Email: me@webraaja.com

We will respond to your request within 30 days.

CONSENT

By using SocialVeera, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.